Gaming FAQ
Got questions about your gaming experience? We've got answers! Level up your knowledge!
Account & Login
How do I create an account?
Simply click the "Login" button and sign in with your Google account. Your gaming profile will be created automatically! No need to remember another password - just use your existing Google account.
Is my account secure?
Absolutely! We use Google OAuth for authentication, which means your login is protected by Google's advanced security systems. We never store your password - Google handles all the security for us.
Can I play without an account?
Yes! Most games can be played without logging in. However, creating an account lets you save your progress, compete on leaderboards, and unlock exclusive features.
Games & Gameplay
Are all games free to play?
Yes! All games on GameBox.run are completely free to play. No hidden fees, no subscriptions, no pay-to-win mechanics. Just pure gaming fun!
Do I need to download anything?
Nope! All our games run directly in your web browser. No downloads, no installations, no hassle. Just click and play instantly!
What if a game won't load?
Try refreshing the page first. If that doesn't work, make sure JavaScript is enabled in your browser and try clearing your browser cache. Still having issues? Contact our support team!
Technical Support
What browsers are supported?
We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best gaming experience, we recommend using the latest version of Chrome or Firefox.
Can I play on mobile devices?
Absolutely! Our games are optimized for mobile devices. Whether you're on a phone or tablet, you can enjoy gaming on the go with touch controls.
Why is my game running slowly?
Game performance depends on your device and internet connection. Try closing other browser tabs, ensure you have a stable internet connection, and consider using a more powerful device for intensive games.
Privacy & Safety
What information do you collect?
We only collect basic information needed to provide our gaming services: your name, email (from Google), game scores, and usage statistics. Check our Privacy Policy for details.
Is the site safe for kids?
Yes! We maintain a family-friendly gaming environment. All games are appropriate for all ages, and we don't allow inappropriate content or chat features that could expose children to risks.
How do I delete my account?
Simply stop using our service and your account will become inactive. If you want your data completely removed, contact our support team and we'll delete all your information within 30 days.
Still Have Questions?
Can't find what you're looking for? Our gaming support team is here to help you level up your experience!
Contact Support